Digital Accessibility

What is digital accessibility?

Digital accessibility is a set of standards and best practices covering functional, graphic, technical and editorial aspects.

Digital media (websites, mobile applications, PDF files, etc.) must adhere to particular standards and best practices in order to be accessible by people with disabilities.

For example, an accessible website allows users to:

  • Customize its display via the operating system and/or browser (enlarge or shrink characters, change typography, modify colors, turn off animations, etc.).
  • Browse using assistive technologies such as text-to-speech or Braille.
  • Navigate without having to use a mouse, just a keyboard, switches or a touchscreen.
  • Watch videos and audio content with subtitles and/or transcriptions.
  • And more. 

Digital accessibility commitments

TotalEnergies is committed to ensuring that its websites (internet, intranet, and extranet), mobile applications, software packages, and digital street furniture are accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005, and European requirements. This accessibility commitments applies to https://totalenergies.ug/. 

To achieve this, it implements the following strategy and actions:

Accessibility statement

This site was developed using the TotalEnergies website factory, which enables the creation of multiple sites based on a shared structure and common components.

To ensure the best possible results, accessibility was integrated throughout the development process by teams responsible for functional and graphic design, as well as development.

Additionally, contributors to sites created with this website factory have received training on content accessibility. This is complemented by built-in input assistance within the back office and guidelines provided by the Webroom teams.

Compliance status

TotalEnergies Uganda https://totalenergies.ug/ website is partially compliant with the General Accessibility Improvement Guidelines (RGAA) version 4.1. The non-conformities and derogations are listed below.

Test results

A compliance audit conducted by Atalan in July 2022, followed by a counter-audit conducted in October 2022, reveals that 74% of the RGAA version 4.1 criteria are met.

Non accessible content

Non-compliance

List of non-compliant criteria: 

  • 1.2 Is each decorative image correctly ignored by the assistance technologies?
  • 1.3 For each information-bearing image with a textual alternative, is this alternative relevant (excluding special cases)?
  • 2.1 Does each online frame have a frame title?
  • 3.1 In every web page, information should not be given by color alone. Is this rule respected?
  • 3.2 In each web page, is the contrast between the color of the text and the color of its background sufficiently high (excluding special cases)?
  • 3.3 In each web page, are the colors used in the interface components or graphic elements carrying information sufficiently contrasting (except in special cases)?
  • 4.5 Does each pre-recorded time-lapse media have, if necessary, a synchronised audio description (excluding special cases)?
  • 4.11 Is the viewing of each time medium, if necessary, controllable by keyboard and any pointing device?
  • 4.13 Is every temporal and non-temporal medium compatible with the assistant technologies (excluding special cases)?
  • 6.1 Is every link explicit (excluding special cases)?
  • 7.1 Is each script, where necessary, compatible with the assistant technologies?
  • 7.3 Is each script controllable by the keyboard and by any pointing device (excluding special cases)?
  • 8.2 For each web page, is the generated source code valid for the specified document type?
  • 8.9 In every web page, tags should not be used for presentation purposes only. Is this rule respected?
  • 9.1 In each web page, is the information structured by the appropriate use of headings?
  • 9.2 In each web page, is the structure of the document consistent?
  • 10.1 Are style sheets used on the website to control the presentation of information?
  • 10.3 Is the information on each Web page understandable when style sheets are disabled?
  • 10.7 In each web page, for each element receiving focus, is the focus capture visible?
  • 13.3 Is there an accessible version of each web page or office document available for download (excluding special cases)?

Preparation of this accessibility declaration

This declaration was drawn up on 27 October 2022.

Technologies used to create the site

  • HTML5
  • CSS
  • SVG
  • JavaScript
  • ARIA

Test environment

The content rendering checks were performed with the following browser and screen reader combinations:

  • Firefox 102 et NVDA 2022.1
  • Firefox 102 et JAWS 2021
  • Android 11 / Talkback 13 and Chrome 103

Tools for assessing accessibility

  • Color Contrast Analyser
  • Firefox development tool
  • Web Developer (Firefox extension)

Pages of the site that have been subject to the compliance check

  1. Home
  2. Contact
  3. Legal notice
  4. Accessibility
  5. Site map
  6. Cover with one link (carrousel)
  7. Digital graphic chart
  8. Audit blocks
  9. Follow us
  10. Business article
  11. News page
  12. News list
  13. Search results including the term « TotalEnergies »
  14. FAQ
  15. Presentation of TotalEnergies Web Factory

Feedback and contact

If you are unable to access a content or a service you can contact the person in charge of the TotalEnergies Uganda, https://services.totalenergies.ug/ to be directed to an accessible alternative or to obtain content in another form.

  • Send a message through the contact form or to [email protected]
  • Contact TotalEnergies Uganda.- TotalEnergies Uganda Limited, Plot 1, RR Pearl Tower One, P.O.Box 3079, Kampala, Uganda
  • If you have a specific need or would like to know more about TotalEnergies' digital accessibility approach, a dedicated email address is available: [email protected]

Remedies

This procedure should be used in the following case.

You have notified the website manager of a lack of accessibility that prevents you from accessing content or services on the portal and you have not received a satisfactory response.